Shutterfly hit by Ransomware attack, the company’s Shutterfly.com, Snapfish, TinyPrints, and Spoonflower websites are not impacted, but “portions of our Lifetouch and BorrowLenses business, Groovebook, manufacturing and some corporate systems have been experiencing interruptions,” the company said.
Shutterfly does not store credit card, financial account information, or the Social Security numbers of Shutterfly.com, Snapfish, Lifetouch, TinyPrints, BorrowLenses, or Spoonflower customers, “so none of that information was impacted in this incident,” Shutterfly said. But it’s still working to understand “the nature of the data that may have been affected.”
The company “engaged third-party cybersecurity experts, informed law enforcement, and have been working around the clock to address the incident.”
More about Shutterfly hit by Ransomware
According to BleepingComputer, Shutterfly was hit with Conti ransomware that locked more than 4,000 devices and 120 VMware ESXi servers. The hackers are demanding millions from Shutterfly, and say they will post stolen files online if Shutterfly doesn’t pay up.
According to an October report from NordLocker, the Conti ransomware group was responsible for at least 450 attacks since 2020.
Shutterfly, LLC. is an American photography, photography products, and image sharing company, headquartered in Redwood City, California. Founded in 1999, the company is currently led by Hilary Schneider as the President and CEO, and owned by Apollo Global Management (majority) and District Photo (minority). The company went public in 2006, and returned to private ownership in 2019.
Shutterfly enables users to create personalized photo gifts (including photos and text) such as smartphone cases, photo books, wall art, and home décor. Through its Lifetouch division, it also provides portraiture services. It competes with Snapfish and other online photo services. As of 2019, Shutterfly serves 10+ million customers with 26+ million orders per year, and hosts more than 50 billion photos on its photo storage platform[.